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Technology rants

Apps, updates, passwords, printers and allegedly smart devices that appear determined to make life harder. Read what is winding people up, then decide whether the outrage is justified.

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Latest technology rants

Rant #16

An app update should not erase my entire identity

Yesterday the app knew who I was. Today it has a brighter logo, three new screens I did not request and absolutely no memory of my password. The reset email arrives late, the code expires early and the new password cannot resemble any password previously used by humankind.

Rant #15

Printers can smell fear

The printer works flawlessly for three weeks while producing things nobody urgently needs. The moment a form must be signed in the next four minutes, it becomes “offline”, forgets the paper tray and demands magenta ink for a black-and-white document. No machine has ever enjoyed power this much.